Delivery Information

DOMESTIC PROCESSING AND SHIPPING TIME
 
Generally, orders take 5-7 business days to be delivered to you from the day the order was placed. Alll hair comes from overseas. Once your hair ships, you will recieve an e-mail with your tracking number for your convenience. All orders are shipped using USPS Priority, which includes Saturday delivery if available in your area. A signature is required for all orders to be delivered for security purposes.  If no one is available at the address, a notice will be left in your mailbox for you to pick up your package at your local post office at your earliest convenience. 
 
Closures, frontals, clip ins, tape hair and blonde hair are all made to order and may take 7-10 business days to be delivered. 
 
Please keep in mind that holidays do not count as business days and we are not responsible for late shipmments due to holidays, natural disasters or carrier delays. We entrust USPS to deliver your package on time; we will not offer reimbursement if your package is not recieved in time due to USPS error. 
 
We suggest that you do not book your hair appointment until your order is received. We are not responsible for any missed appointments.
 
Unfortunately, we do not offer expedited shipping. 
 
INTERNATIONAL PROCESSING AND SHIPPING TIME
 
International orders are shipped using USPS International Express. Generally, this takes about 7-10 business days to be delivered to you, but it depends on your country's customs and delivery service. We cannot be held responsible for any delays due to customs, nor any fees charged by your country's customs department. 
 
 
FOR SECURITY PURPOSES WE ONLY SHIP TO THE BILLING ADDRESS ASSOCIATED WITH THE CARD YOUR USING.
 

Return Policy

All sales are FINAL. This means we do not offer any returns, nor do we offer any exchanges. Once hair has been chemically altered BBK HAIR LUV LLC. cannot be responsible, since it is no longer in its virgin state. Please be sure to inspect your hair before installation to ensure your satisfaction. Under Federal Law, you cannot return any human hair products which have been used due to hygiene purposes.

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